70. The $250 Delta credit
📣 Real-user report — shared publicly by a Muse user, not independently verified.
The job: Ejaaz's Delta flight (DL623, Salt Lake City to Kahului, Maui, per the screenshots in his post) was delayed 7 hours. He asked Muse to file for compensation. He reports that 5 minutes later a $250 credit was in his Delta account, Muse had found and rebooked him a new flight, and it had replied to the support email itself. His words: "it just figured everything out."
My Delta flight [DL623] on [date] was delayed [7] hours. File a compensation claim for me: pull my booking details from my email and boarding pass, research what the airline owes me for this delay, and submit the claim form. If the form asks for anything you don't have — loyalty number, mailing address — stop and ask me, don't guess. Also look for a replacement flight that still gets me there [tonight / tomorrow morning] and tell me before you book anything. Report back with the confirmation and check that the credit actually lands.
What Muse will do:
- Tell Muse your airline, flight number, date, and how long the delay was
- Let it pull your booking details from your email or boarding pass
- Have it research what compensation the airline owes for this delay
- Give it the fields it asks for (loyalty number, mailing address) — don't let it guess
- Have it file the claim and report back the confirmation
- Check your airline account to confirm the credit actually landed
Why it works: A delay claim is pure paperwork standing between you and money you're owed: find the form, dig up the booking details, answer the airline's email, watch for the credit. Nobody enjoys it, so most people never file. The agent does the boring parts in minutes, and the one genuinely useful behavior in this story is what it didn't do — when the form needed a loyalty number and a mailing address, it asked instead of inventing them.
Common failures:
- The $250 and the '5 minutes' are the author's report, not independently verified: his screenshots show a Delta eCredit email header, but no amount is visible in them.
- The screenshots show Muse researching replacement flights, but don't show a completed rebooking ticket — that part of the outcome isn't fully evidenced.
- A Delta eCredit is account credit, not cash — check its expiry and usage rules before counting it as money back.
- A delay doesn't always entitle you to compensation — check the airline's policy and your fare rules before you expect a payout.
- Muse will need your loyalty number and mailing address for the form — have it stop and ask rather than invent them.
Prompt variations:
- Same playbook for a delayed train, hotel, or rental-car claim — the form changes, the shape doesn't
- Ask Muse to keep checking your airline account until the credit actually shows up
- Have it watch the fare after rebooking — if the price drops, claim the difference
Reported by @cryptopunk7213 on X · Sep 2026
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